ADwire
The KMK Media team is a crew of design, creative, web development and media specialists who help companies communicate the right message to the right people.

PLEASE DO NOT REPLY TO THIS EMAIL

June 2nd, 2008 at 04:44pm Doug Burton

If you have ever filled out an online form you have probably seen this automatic response. My advice - This is not a practice I would recommend your organization implement. Four reasons why should suffice. First, CAPS are annoying. Second, the message tone is rude. Third, people hit “reply” anyway, and if you have “…@donotreply.com”, it actually ends up in the inbox of the owner of donotreply.com. Fourth, and most important, always give your customers a direct channel of communication with you. Make it personal.
dnr.gif

doug_burton2.jpg

Entry Filed under: Messaging, Tips & Tricks, Non-traditional advertising

Leave a Comment

Required

Required, hidden

Security Code:

Some HTML allowed:
<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <code> <em> <i> <strike> <strong>

Trackback this post  |  Subscribe to the comments via RSS Feed