Web Site Morphing

June 12th, 2008 at 10:50am Doug Burton

Imagine a site that you frequently visit, let’s say amazon.com. Given the exhaustive amount of information you initially find that it is difficult to navigate. But over time, you realize you’re finding the Web site is easy to navigate, more comfortable, and it gives you the information you need. Almost second nature. Is this a result of you simply learning how to navigate the site? Maybe not…

Here’s an article from MIT Tech review about websites that recognize the cognitive style of visitors by the way they click around and adapt their interfaces accordingly:

“The researchers’ initial studies show that morphing a website to suit different types of visitors could increase the site’s sales by about 20 percent. While quite a few sites, such as Amazon.com, offer personalized features, many of those sites adapt by drawing information from user profiles, stored cookies, or long questionnaires. The Sloan system, however, adapts to unknown users within the first few clicks on the website by analyzing each user’s pattern of clicks.

In addition to guessing at each user’s cognitive style by analyzing that person’s pattern of clicks, the system tracks data over time to see which versions of the website work most effectively for which cognitive styles.”

Entry Filed under: Research, Messaging, Database marketing, Non-traditional advertising, Internet communications