Where’s my e-mail?
May 29th, 2008 at 09:35am Pat Cunningham
If your Internet service provider is Comcast, as mine is, you’ve no doubt had problems this morning accessing your e-mail or the Comcast home page.
Well, it says HERE that Comcast was hit by hackers overnight.
UPDATE: Hours later, and still no e-mail. What’s especially frustrating is that I can’t send an e-mail to Comcast to vent about this situation. Call them on the phone? Don’t make me laugh. You have to go through endless layers of menus and recordings before you finally talk to a human, who seems not to give a damn. The Comcast phone system apparently was designed by a raving lunatic.
UPDATE II: The crisis has passed! Return to your homes, folks. Nothing to see here. Everything’s fine. Move along.
Entry Filed under: Comcast
3 Comments Add your own
1. Cee Tate | May 29th, 2008 at 10:24 am
Okay, now at least I have an idea why!!!
This morning I tried to log on to my CCast account and up popped someone elses account–there it was, name address etc. all for me to see.
I immediately closed it out, tried to log on again and up came the header greeting
“Hi, gin6****4 , and that is NOT my user ID.
I phoned CCast and reported what happened; they did NOT seem concerned at all. Just simply said we will report it.
Hopefully the user information I saw is using that for their email because I quickly sent them an email explaining what is going on.
If I saw their info who is seeing mine? And are they going to leave my info alone?
2. Mike | May 29th, 2008 at 12:59 pm
I really miss Insight. When Comcast took over Insight’s Internet operations, I lost my Internet connection for more than a month. Repeated calls to Comcast all said the same thing: “It’s on our end and we’re working to fix it.” Needless to say, my household now subscribes to DSL. Who knows how long we would have been without Internet otherwise!
3. hokumboy | May 29th, 2008 at 6:16 pm
We’re getting closer to going back to DSL also. The discussions of going with a dish for the tv are getting more frequent too.
And, they have the gall to try and get us to use them for our phone service too. I supose that would work in their favor…. When their service tanks you wouldn’t be able to call and complain.
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