IRS help is a phone call away

2 comments April 10th, 2008

Despite what your feelings may be about the Internal Revenue Service, I must say that Sue Hales, IRS spokeswoman in its Chicago office, has been extremely courteous, available and helpful in the last couple of weeks as I sought information to share with readers concerning last-minute income tax filing tips.

For recorded tax information from the IRS you still can call 1-800-829-4477.  IRS help also is available at 1-800-829-1040.  You can get locations of volunteer tax preparation sites near you by calling this second number, choosing option number 1 in the first recording and then option number 5 from the resulting menu.  There will be a wait, but a representative will then come onto the telephone line and ask you some questions to help you determine what kind of help you need and which documents to assemble.

You also can visit the IRS Web site at www.irs.gov.