Effective Workplace Communication

Add comment May 27th, 2008

The definition of communication is simply the exchange and flow of information and ideas from one person to another.   

The problem with communication is that the message can easily be misinterpreted.  Miscommunication or lack of communication is one of the largest problems that an organization deals with day to day.  By avoiding the following barriers, you can improve the communication in your workplace. 

1)  Office Noise – Equipment or environmental noises can often distort the message being sent, and can affect the concentration of the receiver.   

2)  Incorrect Perception – Perception can be affected by the speed with which the message is delivered or the clarity of articulation.  Too much or too little of either can greatly affect one’s grasp of the message. 

3)  Workplace Stress – Messages are delivered and received differently when under stress.  This differentiation can cause problems relating to the interpretation of the message.  

4)  Message Smothering – Smothering occurs when the deliverer assumes the receiver is already aware of the message being given.  It is, however, better to communicate this information regardless, to ensure the receiver is aware. 

5)  Culture – Past experiences or cultural background are examples of instances that can greatly affect the meaning of a message.  Being unaware of cultural differences may interfere with the message being communicated.   

6)  Ourselves – Sometimes too much focus is put on our own individual.  This narrow focus can cause conflict and confusion between two communicating parties. 

Communication will never be perfect.  However, an attitude of understanding and improvement is key to creating a clear communication environment.  Make sure to keep your eyes and ears open to prevent communication barriers!