Warning to Allegiant Air customers - pre-check your baggage or pay more
December 12th, 2007 at 12:23pm Thomas V. Bona
Important tip from Sally Truitt, owner of Truitt Travel in Rockford:
Allegiant Air, as you may know, charges passengers extra for checked baggage. It’s their way of lowering the base fare and, as they say, making it so you don’t have to pay for other people’s bags. The fee is $5 per bag.
But recently, Truitt said, the airline started charging $10 per bag at the airport if passengers didn’t pay ahead of time when booking. Truitt said the change was made quietly … and when some of her clients went to the airport, they were stuck paying twice as much as they planned.
So if you’re booked on Allegiant but didn’t pay to check baggage, call them at (702) 505-8888 and adjust your reservation.
UPDATE: Talked to Allegiant spokeswoman Tyri Squyres. She said the extra fee at the airport has always been there, it just hasn’t always been strictly enforced. Now it is being enforced. She also said people who book online or on the phone are told about the fee up front. Those who book with travel agents might not always get the message, she said.
“We go overboard to make sure customers know,” she said. “We don’t want to surprise anybody at the airport.
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3 Comments Add your own
1. Catherine | December 17th, 2007 at 12:39 pm
Re: Baggage charges. We booked two trips to Florida on line last week, pre-paid, and were charged $10.00 for each piece of luggage. I’d like to know how to get the $5 per bag charge.
2. greg | January 7th, 2008 at 8:29 pm
baggage isnt the issue here if you read everything and see the customer service you get from them on the phone you know they are the next airline to have a fatal crash hate to say this but i feel its the truth do u wonna gamble with your loved ones
3. REPribb | April 30th, 2008 at 10:08 am
THE ABOVE INFORMATION IS ALL OUR OF DATE. We were forced to check a carry on because we were unaware of the requirement that make-up, sun block, lotions, etc be in 3 ounce containers and that these containers be enclosed in ziplock bags. To avoid having to throw away anything we had to check our bag where there is no such requirement. What a farce. THEY CHARGED US $40.00 FOR THE ONE SMALL CARRY-ON BAG………
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