More on ATA for Chicago travelers

April 3rd, 2008 at 09:35am Thomas V. Bona

How sudden was this? Even the staff at Midway didn’t know about it until it happened.

And the key nugget from the press release I posted earlier:

With the shutdown of all operations and cancellation of all ATA flights, ATA is no longer able to honor any reservations or tickets. ATA customers should seek alternative arrangements for current and future travel. To that end, ATA has contacted the airlines that serve ATA destinations and asked them to provide assistance to ATA customers. A list of other airlines that serve ATA destinations and additional information for ATA customers is available at www.ata.com. Customer information has also been posted at all ATA ticket counters and is available at (800) 435-9282. Customers should visit ata.com for updates as additional information becomes available.Customers who purchased tickets from ATA using a credit card should contact their credit card provider directly for more information about how to obtain a refund for unused tickets. Customers who purchased tickets from Southwest Airlines for flights operated by ATA through its codeshare agreement should contact Southwest at (800) 308-5037 for more information.

I checked out the Web site, and it indeed has helpful info. It’s also sad, because at the top of the page is a graphic celebrating “35 years: 1973-2008″. That was intended as an anniversary note, now it’s an epitaph.

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